Ask
Wake­field

No. Ask Wakefield is an independent demonstration tool built by Mediahubink. It is not affiliated with Wakefield Council. For official services visit wakefield.gov.uk or call 0345 8 506 506.

Yes — AI assistants can make mistakes. Always verify critical information with the relevant official source before acting on it.

Ask Wakefield does not store your conversation. Messages are sent to a secure AI API to generate a response and are not retained by Mediahubink. Each session starts fresh.

Your messages are processed by a secure third-party AI service. Mediahubink does not have access to stored conversation logs. Please do not share sensitive personal information in any AI chat tool.

Mediahubink builds custom AI chat and voice agents for UK businesses. Each agent is tailored with its own branding, knowledge base, and conversation flows. We handle everything from design to deployment. Agents typically go live within 48–72 hours.

We work across five verticals: serviced offices, estate agents, dental practices, gyms, and schools — plus local service businesses across West Yorkshire. If you're answering the same questions repeatedly, an AI agent can handle those 24/7.

Pricing depends on the scope and scale. Ask Wakefield is a public-facing product with its own domain and live search — a different conversation from a standard business widget. Get in touch and we'll talk through what makes sense. hello@mediahubink.com or 07544 833 862.

Yes. All client agents are built with GDPR compliance in mind. A Data Processing Agreement is in place where personal data is captured. Data is held securely and never sold or shared with third parties.

No. AI agents handle repetitive, out-of-hours, and high-volume enquiries so your team can focus on higher-value work. Complex queries get flagged for a human. Your team stays in control.

Absolutely — and Ask Wakefield exists to demonstrate exactly that. A purpose-built council assistant could handle resident enquiries around the clock, reduce call centre volume, and give people instant answers in plain English. If you work in Wakefield Council's digital or customer services team, we'd welcome a conversation. hello@mediahubink.com